Support
Support
How to reach us, and what to expect.
Bizzie is built and supported by a small Australian team. If something isn’t working, you’re stuck on a task, or you just have a question about the product, get in touch. Here’s how.
1. Email support
The fastest way to reach us is by email at hello@bizzieapp.com. Include your business name, the account email you signed up with, and a short description of what you were trying to do (a screenshot helps too, if the issue is visual).
We read every message and reply as soon as we can. During peak periods (end of financial year, public holidays) a reply may take a little longer.
2. Already using Bizzie?
Sign in to your dashboard for account-specific help. Many day-to-day changes, such as updating your business details, team members, or billing plan, can be made directly from Settings once you’re signed in, without needing to wait on us.
3. Privacy and data requests
For data access, correction, export, or deletion requests, contact privacy@bizzieapp.com directly. As set out in our Privacy Policy, we respond to these requests within 30 days, in line with the Australian Privacy Principles.
4. Sales and enterprise enquiries
Evaluating Bizzie for your business, or have a question about enterprise plans? Email hello@bizzieapp.com or see our pricing page for plan details.
5. Guides and self-serve resources
While you wait for a reply, our Guides cover common questions for Australian home-service operators, including award rates, GST on trade invoices, and pricing your jobs correctly.
Contact
Bizzie is operated by Bizzie Pty Ltd. (ACN 701 364 025, ABN 64 701 364 025). hello@bizzieapp.com