Legal

Copyright Policy

Effective from launch. Last reviewed: 2026-10-02.

1. What this policy covers

Bizzie is business software. The businesses that use it upload photos, documents, logos and messages, and some of that content is shown to their clients, for example in the client portal and on estimate, invoice and review pages. We respect the rights of copyright owners and expect the businesses that use Bizzie to do the same.

This policy explains how to tell us that content on Bizzie infringes your copyright, and how we respond. It applies the process in section 512 of the United States Digital Millennium Copyright Act (17 U.S.C. 512) and takes account of the Australian Copyright Act 1968 (Cth). It is not legal advice and it does not limit any right you have under either law.

2. How to send a takedown notice

If you believe content on Bizzie infringes your copyright, send us a written notice that includes all of the following:

  1. The work: a description of the copyrighted work you say has been infringed. If several works are involved, a representative list.
  2. The material and where it is: a description of the material you say is infringing and enough information for us to find it, such as a link to the page where it appears or the name of the business and the file.
  3. Your contact details: your name, postal address, telephone number and email address.
  4. Good-faith statement: a statement that you have a good faith belief that the use of the material is not authorised by the copyright owner, its agent or the law.
  5. Accuracy statement: a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act on the owner’s behalf.
  6. Signature: your physical or electronic signature (a typed full name is enough for an emailed notice).

A notice that is missing these details may not be enough for us to act on. If the notice is for the Australian Copyright Act 1968 rather than the US DMCA, the same information will help us, and we may ask you for anything further that law requires.

3. Where to send it

Send takedown notices and counter-notices by email to copyright@bizzieapp.com.

Please do not send unrelated support requests to this address. For anything else, see our support page.

4. What we do when we receive a notice

When we receive a notice that meets the requirements above, we will:

  • review the notice and the material it identifies;
  • remove the material or disable access to it, usually promptly, where the notice appears valid;
  • tell the business that uploaded the material what was removed and why, and pass on a copy of your notice, including your contact details, so that it can respond. If you do not want your details shared, tell us in your notice and we will consider what we can do, but we may not be able to act on a notice anonymously.

We may also restore material or take other steps where a notice is withdrawn, a counter-notice is received, or we conclude the notice was mistaken.

5. Counter-notice

If you are the business that uploaded material we removed, and you believe it was removed by mistake or because it was misidentified, you can send us a counter-notice that includes:

  1. your physical or electronic signature;
  2. a description of the material that was removed and where it appeared before it was removed;
  3. a statement, under penalty of perjury, that you have a good faith belief the material was removed as a result of mistake or misidentification;
  4. your name, postal address, telephone number and email address; and
  5. a statement that you consent to the jurisdiction of the federal court for the district where your address is (or, if your address is outside the United States, any district where we can be found), and that you will accept service of process from the person who sent the original notice.

We will send a copy of your counter-notice to the person who sent the original notice. Unless they tell us within 10 to 14 business days that they have started court action to stop the alleged infringement, we may restore the material.

6. Repeat infringers

Our policy is to suspend or close the accounts of businesses that repeatedly infringe copyright. We decide this case by case, taking account of the number and seriousness of valid notices against an account. See also the acceptable use section of our Terms of Service.

7. Misuse of this process

Please only send a notice or counter-notice if you believe it is accurate. Under the US DMCA (17 U.S.C. 512(f)), a person who knowingly and materially misrepresents that material is infringing, or that it was removed by mistake, can be liable for damages. We may ignore notices that are abusive, and we may suspend access for anyone who misuses this process.